Customer Support and Processing
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Customer Support and Processes:
- Custom Sorting/Consolidation
- Billing – Electronic Data Interface (EDI)
- Central Tier-3 Data Center
- Fully Redundant Architecture
- Oracle Financials
- Redundant LAN/WAN Connectivity
- In-house developed operational system (DECS).
Dynamex has developed a comprehensive technology and communications infrastructure to support our business centers in the Internet age.
With over 100 years of combined courier industry experience in our technology department, our team holds specialized skills in customer and partnership integration, as well as web-based software development.
As a Dynamex customer, the professional team supporting our technology provides a guarantee that no matter the issue, dedicated experts are backing your delivery services every day of the year. We care about your customers.
From the time a customer support professional answers the phone, to the time a professional driver delivers your shipment, Dynamex is a true extension of your business. With centralized call centers, you gain professional support with a comprehensive package of customer care solutions.
With proven experience supporting Fortune 500 companies, Dynamex has the real-world experience to implement and manage your customized solutions.