Customer Support and Processing
In addition to our performance and versatility, we offer you the highest level of professional customer support, backed by the latest in communications and information management technology. Our online services are available to give you 24-hour access to all of your transportation ordering, tracking and reporting needs.
Customer Support and Processes:
- E-Invoicing
- Custom Sorting Consolidated
- Billing Electronic Data Interface (EDI)
- Central Data Center Consolidated System
- Fully Redundant Architecture
- Oracle Financials
- Back Office System
- LAN/WAN
- Business Centers Purchase Cards.
Dynamex has developed a comprehensive technology and communications infrastructure to support our business centers in the Internet age. With over 75 years of combined courier industry experience in our technology department, our team holds specialized skills in customer and partnership integration, as well as web-based software development.
As a Dynamex customer, the professional team supporting our technology provides a guarantee that no matter the issue, dedicated experts are backing your delivery services every day of the year. We care about your customers. From the time a customer support professional answers the phone, to the time a professional driver delivers your shipment, Dynamex is a true extension of your business. With call center outsourcing, you gain professional support with a comprehensive package of customer care solutions.
With proven experience supporting Fortune 500 companies, Dynamex has the real-world experience to implement and manage your customized call center solution. Whether it's answering your customer calls or running your entire customer support system, you gain a comprehensive 24-hour solution from customer call-in through delivery.
To sign up for E-Invoicing click here for Canada or here for US.
